11-07-2022 02:11 PM
I got a bricked Quest 1 from my friend that doesn't load past the Meta loga, and turns itself back off and on again
11-09-2022 10:45 AM - edited 11-09-2022 10:46 AM
Hey @ouiouiboi06. Have you Factory Reset the device yet?
The device should now begin the Factory Reset process.
11-10-2022 11:38 AM
Hi there! We would love to assist you with your Quest. At this time, we would like to know if you are still experiencing this issue.
If so, we would like to suggest factory resetting your device. If this has been done please reach out directly to our support team here.
12-05-2022 07:55 AM
Any luck? mine seems stuck on a boot loop never finishing a factory reset, never completed. I didn't really do anything to it it was just updating itself and then one day it got stuck on the meta logo and never got past I've tried standard Android recovery techniques but seems like nothing's working...
12-07-2022 11:38 AM
Hey samwise51, we totally understand your concern with being stuck in a boot loop. This makes it hard to have fun with your device and we want to get you back into the world of VR! Considering that you have already tried a factory reset to no avail, we suggest you get in touch with our support team for the most thorough and advanced troubleshooting. You can connect with them using this link here.
11-17-2024 03:31 PM
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