11-03-2023 09:52 AM - last edited on 08-02-2024 03:37 PM by ThyRuinedKing
Hi everyone,
I have a Quest 3 and cannot connect the the wifi (it's a freebox, french internet provider).
Steps i took to troubleshoot :
Thanks for your help
Solved! Go to Solution.
06-30-2024 03:56 AM
That’s odd, I’m from Denmark and able to access PTC
06-30-2024 03:59 AM
Dear Meta,
can we get an actual changelog of what V67 PTC is bringing until today? Where are these feedbacks where people say it is fixed for them prior to the message you sent? Also, why marking the message as solution when clearly is not yet to be considered one?
Best
06-30-2024 05:11 AM
I got Wlan drop outs on V67. Nothing fixed here
06-30-2024 05:26 AM
Could you show us where "a lot" of users are reporting this as fixed?
What sort of information do you get from the team? You don't even have confirmation that a fix was included in the update, yet you're here saying it's resolved. Sounds like a fob off to me.
Do they even confirm there is an issue and they are looking at it?
06-30-2024 05:42 AM
They has me do about four different procedures to resolve the problem that did not work. Finally they wrote "I will be consulting with our team to explore alternative approaches that may offer a solution for you. That was it.
06-30-2024 07:02 AM
Nothing has changed!
I am furious!
This is no longer acceptable. META has not been able to fix this bug for half a year!
What are you doing in the development? Do your Job and fix this WIFI Bug!
WIFI is existential for a product like the Quest. Without a functional WIFI, the Quest is worthless.
This story is slowly becoming a law story.....
06-30-2024 08:14 AM
I cannot play any online games because of this bug. Please fix it
06-30-2024 09:42 AM
2 brief disconnection today then a new V66 update (I had already V66) will test it soon
06-30-2024 08:29 PM
tested v67 PTC with 6GHz WiFi connected to a U7-pro and (after a very brief trial) it seems to be working for me! discovery takes a while with 5GHz disabled but once it's connected it stays up and i can run virtual desktop without immediate disconnects like in v66, but more in-game testing will have to wait till later.
i think it's a bit dicey to mark this as solved in a pre-release without a changelog that's not available to everybody, but, so far it does seem like good news.
06-30-2024 09:10 PM - edited 06-30-2024 09:10 PM
Can confirm that v67 solved the problem for me as well. I only tested for about an hour but previously I was getting the first disconnect after 10 minutes of turning the Quest on.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset