11-03-2023 09:52 AM - last edited on 08-02-2024 03:37 PM by ThyRuinedKing
Hi everyone,
I have a Quest 3 and cannot connect the the wifi (it's a freebox, french internet provider).
Steps i took to troubleshoot :
Thanks for your help
Solved! Go to Solution.
07-04-2024 04:31 PM
meta pls wake up, the wifi is broken af recently and you know it
07-04-2024 04:36 PM
what is happening recently? Guardian getting reset, hands disappearing mid game, black screens, restarts needed, wifi broken
07-05-2024 03:14 AM
Thanks for responding.
Software update 50111670059300510
Version 67.0.0.562.356.6184855700
Runtime version 67.0.0.565.358.618485551
I'm using a BT smart hub dedicated to VR, directly connected to my PC. 2.4ghz is off, so 5ghz only.
My Quest 3 drops out frequently. Sometimes it will be half an hour, sometimes it will be 10 minutes, but it will ALWAYS do it after no longer than half an hour. It just seems random.
My Quest 2 will stay connected, in fact, I don't recall ever having a disconnect with it in two years.
07-05-2024 03:56 AM
Iam on 2,4 GHz now and got no breakups.
07-05-2024 07:41 AM
@paul.frampton.754 @samebeat Thank you for getting back to me with that. I just forwarded these reports to the team, so hopefully I'll have more info soon on what the next steps are.
07-05-2024 09:02 AM
For now it seems I succeeded solving the issue following the advices of @BlackCat, I modified the mode of my router TPLINK Archer that was in AP to put it in normal router mode. So my configuration is the following:
1-A server from my FAI feeds a local network of all my connected devices in wifi 5, 5Ghz wireless as well as in LAN under a 192.168.0.xx adresses network using a DHCP addressing mode. It’s local adress is 192.168.0.1
2-it feeds also by RJ45 cable from its built in Ethernet switch the WAN of a TPLINK Archer router dedicated to the wireless interface with the Q3 as well as the LAN RJ45 Gbit interface with my high end PC for PCVR flight sim using Virtual Desktop.
3-)This Archer is seen under the general local network at a fixed adress 192.168.0.191 through its Mac adress. It is itself configured separately as a 192.168.1.1 dedicated router and is not using its own DHCP capability to communicate with the LAN cable connected high end PC but also through a fixed stable adress at 192.168.1.167 using the PC Mac adress.
4-The Q3 is then connected wirelessly to the TPLINK using also the Q3 Mac adress and a fixed adress in the TPLINK dedicated network 192.168.1.143. Wireless link is done in wifi 6E at 6Ghz only in 802.11ax with only 2 clients, 1 LAN is the PC 1 wireless is the Q3. Channels are 160Mhz auto (PC)
i played DCS 3 hours without a single disconnection with this configuration while I had generally 2 or 3 per hour while the TPLINK was in AP mode. Of course for multiplayer game I had to change my server port forwarding that was directed formerly straight to my PC to my router TPLINK and use a NAT forwarding of port inside the TPLINK toward the PC for these same ports (also adding this ports allowance in the windows firewall but it was already done before ). I will make more test duration next days and keep the community informed of the result. I am under the V66 firmware (last stable FW distributed in France)
07-05-2024 09:18 AM
brokeeeen, how can you release update with not working wifi?
07-05-2024 02:22 PM - edited 07-05-2024 08:28 PM
i had to factory reset and can't enable PTC anymore so, back to having a q3 that doesn't work 😞
some news sources are claiming v67 is out, though there's no update to https://www.meta.com/en-gb/help/quest/articles/whats-new/release-notes/. any idea when we'll actually be able to get v67 / back into PTC with the fix?
07-06-2024 03:12 AM
Glad it worked. Even if you thanked the wrong user 🙂
What would be much more important is that meta notices this. Because it's definitely not the quest's fault. The most important note is: the problems occur when the internet router and quest are in the same subnet. and disappear if they are not. So similar to the restrictions in a guest network.
Despite solving the problem for me... I'm still interested in Meta recognizing the problem. so that this solution is not torpedoed in a subsequent update.
07-06-2024 03:33 AM
While previously I always saw disconnects on Quest 3 when picking it up, after using V67 PTC for a while the Quest 3 no longer connects to 5Ghz and stays connected for more than a minute. Restated network infrastructure, no change. Restarted quest 3 no change. Currently joined Quest 3 to 2.4ghz network and it's stable there.
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