cancel
Showing results for 
Search instead for 
Did you mean: 

Quest 2 Air Link Stuttering and Blurry Graphics

Br1zzz
Honored Guest

I'm running an RX580 and an I5-8400 with my Quest 2 via Air Link. All of a sudden, the graphics are unbearably blurry and my frame rate is worse than an 1800 motion picture. I can't play the VR games I paid for on my Quest 2 that I paid good money for. I'm at my wits end and ready to sell the Quest 2 at cost in order to by an Index, but I'll try to get "help" first. How do I fix this extremely frustrating issue?

14 REPLIES 14

Ah, gotcha! We apologize for that confusion on our end. Have you been able to use your Meta Quest Link before? 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

jos.vdheijden
Honored Guest

Yes, but didn’t use it for a while. Today when I first opened it I had to update everything. After that I had the issue.

Thank you for getting back to us with that information! Since your Link is not working after your headset update, we would like to provide you with a few recommendations:

 

  • If you don't see Quest 2 and Touch as the device on the PC software, log out of the PC software and log back in.
  • If you don't see the Would you like to set up your Quest 2? pop-up on the PC software, log out of the PC software and log back in.
  • If you don't see an option under Settings for Link on your Meta Quest 2, completely power off the headset and restart it.

Please let us know if these recommendations help to resolve your issue!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hiya @jos.vdheijden! We just wanted to follow-up with you to see if you were still needing assistance with the Meta Quest Link. Feel free to reach back out to us if you happen to have any further questions or concerns as we are always happy tp help! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Gl00nTz
Honored Guest

Hello I know it's been a while but if you want to fix that a method would be to reset your windows (it worked for me)  bought this piece of cr@p oculus quest 2 at the same date you commented and i had the same problems. It's probably beacuse of their **bleep**y application that breaks once in a month at least sooo thats my only solution. Reset ur windows

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?