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Quest 2 Airlink crashing when I load a game and gives no error message

DaBananaGamer
Level 2

Everytime I launch a game with airlink it crashes and gives no message saying whats wrong, my pc and wifi meet requirments and I have used it before.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey @DaBananaGamer, We know how using Air Link opens a whole new world of gaming. Let's try to get to the bottom of this, so that you can go back to the VR world. Here's a couple of things that we could do to start off the troubleshooting process:

  1. Relaunch Oculus software from Task Manager.
  2. Update corrupt device drivers.
  3. Update your operating system.
  4. Make changes to the Wi-Fi channel.
  5. Exit conflicting programs.
  6. Use the Oculus Debug Tool.
  7. Factory reset Quest.

If none of these steps work, please message us by selecting our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. Looking forward to getting this fixed for you.