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Quest 2 Airlink stopped working after a week away

ywmy
Level 2

‎02-04-2023 04:41 PM

My quest 2 has not been able to connect to the oculus desktop app in over a month. Airlink does not show a PC, PC does not see a quest 2. When wired, it works.

PC hardwired, Oculus 5ghz, both share proper ip addresses

 

i have reinstalled the oculus desktop app 

 

i have factory reset my quest 2

 

they are clearly still seeing each other, because every time I try to search for my quest 2 to add a headset, it defaults my microphone and headphones to oculus devices.

so i figured go ahead and uninstall those devices because maybe the PC already thought it was connected. No dice.

 

i have ran the fixer program in the support folder to no avail.

 

here is my Auto Log Analysis

=============
LOG ANALYSIS
=============
 
============
2. OAFError
============
[Service_2023-02-04_16.04.27.txt] 04/02 16:04:37.294 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\library\library.cpp(537) : Missing entitlement for 519080484913803 (1971031) OVR6139226
[Service_2023-02-04_16.04.27.txt] 04/02 16:08:52.223 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\library\library.cpp(537) : Missing entitlement for 519080484913803 (1971031) OVR6139226
[Service_2023-02-04_16.04.27.txt] 04/02 16:23:00.381 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\bugreporter\bugreporter.cpp(94) : Bug description not found (1971039) OVR54112166
[Service_2023-02-04_15.56.22.txt] 04/02 16:02:31.077 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\library\library.cpp(537) : Missing entitlement for 519080484913803 (1971031) OVR6139226
[Service_2023-02-03_23.43.37.txt] 03/02 23:43:53.033 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\library\library.cpp(537) : Missing entitlement for 519080484913803 (1971031) OVR6139226
[Service_2023-02-03_23.43.37.txt] 03/02 23:45:32.481 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\library\library.cpp(537) : Missing entitlement for 519080484913803 (1971031) OVR6139226
[Service_2023-02-03_23.43.37.txt] 03/02 23:45:45.493 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\bugreporter\bugreporter.cpp(94) : Bug description not found (1971039) OVR54112166
======================
3. All Service Errors
======================
[Service_2023-02-04_16.04.27.txt] 04/02 16:04:27.424 {!ERROR!} [LoggingTools] Unable to purge server logs C:\Users\iitsd\AppData\Local\Oculus\OVRServer. The system cannot find the path specified.
[Service_2023-02-04_16.04.27.txt] 04/02 16:04:27.424 {!ERROR!} [LoggingTools] Unable to purge server logs C:\Users\iitsd\AppData\Local\Oculus\OVRServer. The system cannot find the path specified.
[Service_2023-02-04_16.04.27.txt] 04/02 16:04:29.220 {!ERROR!} [PluginManager] Failed to load HeadsetPlugin: EmulationPluginAddition; got error code: -1010
[Service_2023-02-04_16.04.27.txt] 04/02 16:23:00.381 {!ERROR!} [IpcRouter] Command /bug_reporter/get_bug_info caused an error: OVR54112166
[Service_2023-02-04_15.56.22.txt] 04/02 15:56:22.694 {!ERROR!} [LoggingTools] Unable to purge server logs C:\Users\iitsd\AppData\Local\Oculus\OVRServer. The system cannot find the path specified.
[Service_2023-02-04_15.56.22.txt] 04/02 15:56:22.694 {!ERROR!} [LoggingTools] Unable to purge server logs C:\Users\iitsd\AppData\Local\Oculus\OVRServer. The system cannot find the path specified.
[Service_2023-02-04_15.56.22.txt] 04/02 15:56:24.544 {!ERROR!} [PluginManager] Failed to load HeadsetPlugin: EmulationPluginAddition; got error code: -1010
[Service_2023-02-03_23.43.37.txt] 03/02 23:43:37.239 {!ERROR!} [LoggingTools] Unable to purge server logs C:\Users\iitsd\AppData\Local\Oculus\OVRServer. The system cannot find the path specified.
[Service_2023-02-03_23.43.37.txt] 03/02 23:43:37.240 {!ERROR!} [LoggingTools] Unable to purge server logs C:\Users\iitsd\AppData\Local\Oculus\OVRServer. The system cannot find the path specified.
[Service_2023-02-03_23.43.37.txt] 03/02 23:43:39.912 {!ERROR!} [PluginManager] Failed to load HeadsetPlugin: EmulationPluginAddition; got error code: -1010
[Service_2023-02-03_23.43.37.txt] 03/02 23:45:45.493 {!ERROR!} [IpcRouter] Command /bug_reporter/get_bug_info caused an error: OVR54112166
[OVRRedir_2023-02-04_15.56.22.txt] 04/02 15:56:26.661 {!ERROR!} [SetActiveOpenXRRuntime] Registry key SOFTWARE\Khronos\OpenXR\1\AvailableRuntimes\C:\Program Files\Oculus\Support\oculus-runtime\oculus_openxr_64.json query failed (Data of this type is not supported.), overwriting.
[OVRRedir_2023-02-04_15.56.22.txt] 04/02 15:56:26.661 {!ERROR!} [SetActiveOpenXRRuntime] Registry key SOFTWARE\Khronos\OpenXR\1\AvailableRuntimes\C:\Program Files\Oculus\Support\oculus-runtime\oculus_openxr_32.json query failed (Data of this type is not supported.), overwriting.
[OVRRedir_2023-02-04_15.56.22.txt] 04/02 16:04:31.386 {!ERROR!} [SetActiveOpenXRRuntime] Registry key SOFTWARE\Khronos\OpenXR\1\AvailableRuntimes\C:\Program Files\Oculus\Support\oculus-runtime\oculus_openxr_64.json query failed (Data of this type is not supported.), overwriting.
[OVRRedir_2023-02-04_15.56.22.txt] 04/02 16:04:31.386 {!ERROR!} [SetActiveOpenXRRuntime] Registry key SOFTWARE\Khronos\OpenXR\1\AvailableRuntimes\C:\Program Files\Oculus\Support\oculus-runtime\oculus_openxr_32.json query failed (Data of this type is not supported.), overwriting.
[OVRRedir_2023-02-03_23.43.37.txt] 03/02 23:43:42.251 {!ERROR!} [SetActiveOpenXRRuntime] Registry key SOFTWARE\Khronos\OpenXR\1\AvailableRuntimes\C:\Program Files\Oculus\Support\oculus-runtime\oculus_openxr_64.json query failed (Data of this type is not supported.), overwriting.
[OVRRedir_2023-02-03_23.43.37.txt] 03/02 23:43:42.251 {!ERROR!} [SetActiveOpenXRRuntime] Registry key SOFTWARE\Khronos\OpenXR\1\AvailableRuntimes\C:\Program Files\Oculus\Support\oculus-runtime\oculus_openxr_32.json query failed (Data of this type is not supported.), overwriting.
[OVRRedir_2023-02-03_23.43.37.txt] 03/02 23:51:57.139 {!ERROR!} [SetActiveOpenXRRuntime] Registry key SOFTWARE\Khronos\OpenXR\1\AvailableRuntimes\C:\Program Files\Oculus\Support\oculus-runtime\oculus_openxr_64.json query failed (Data of this type is not supported.), overwriting.
[OVRRedir_2023-02-03_23.43.37.txt] 03/02 23:51:57.139 {!ERROR!} [SetActiveOpenXRRuntime] Registry key SOFTWARE\Khronos\OpenXR\1\AvailableRuntimes\C:\Program Files\Oculus\Support\oculus-runtime\oculus_openxr_32.json query failed (Data of this type is not supported.), overwriting.


I am about to sell my quest 2, as I am tired of jumping through hoops, this has got to be my last attempt at fixing the issue.

i hope someone can see a problem here, thank you for any steps I can take further 

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1 REPLY 1

ywmy
Level 2

‎02-04-2023 04:51 PM

also, My network is set to private, and my windows firewall allows oculus services through both public and private channels

airlink worked perfectly beforehand, and nothing has really changed since besides downloading a few PC games.

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