10-19-202405:54 PM - last edited on 10-19-202405:56 PM by Eire_Max
Ever since I purchased the new Britney Spears dlc, I've had an issue with Beat Saber refusing to load. I get the gray Beat Saber title with the three dots, and I can't even quit the app at that point. I have to restart the goggles just to be able to do anything.
I have tried uninstalling and reinstalling the app multiple times, using various steps found in other posts. I have done software updates. I have even tried a factory reset.
And I still have the same issue if I download any of the dlc content. The game will work initially upon fresh reinstall, but then after I restart the goggles it's back to freezing at load.
The only way I've been able to avoid this problem is by not downloading ANY of the dlcs. I have no mods, just the dlcs from the meta store. I have managed to find a reddit thread with a few users reporting the same issue, but there have been no solutions other than never powering off or restarting the goggles.
Just as an update, I have recently purchased a Quest 3. Installed Beat Saber last night -- and having the exact same issue.
And absolutely nothing I've done helps. No idea why others are able to get around this problem while nothing works for me at all, but it's quite frustrating given how much money I've spent on all of the DLCs.
Update: I finally managed to get this working normally, so far. For anyone else having the same issue, this is what I did, in the order that I did it.
1] Logged out of and uninstalled the meta app on my phone.
2] Uninstalled Beat Saber.
3] Reinstalled the meta app on my phone. Logged in.
4] Visited secure.oculus.com/my/cloud-backup and deleted all of the data for Beat Saber.
5] Restarted my goggles.
6] Reinstalled Beat Saber -- did not launch it.
7] Deleted the app data for Beat Saber on the goggles.
8] Restarted the goggles again.
9] Finally launched Beat Saber.
As a test, I downloaded one DLC, played it a bit, then quit and restarted the goggles. When I launched Beat Saber again after that, it loaded just fine. Did the same thing with a couple more DLCs, and so far, so good.
So I guess there was some corrupted data that got saved as part of the app data, and it kept getting reinstalled even with a factory reset to the goggles. I had to do a complete purge. Hope this helps saves someone the same trouble.
Warning: Doing the above erases settings, stats, and progress. You'll essentially be starting over.
Hey @Immadoit! I haven't came across this issue on my device (Quest 3) but I have seen other users report that a Factory Reset solves this issue. However, as you have mentioned previously attempting one with no success, I would recommend reaching out to the Development Team Beat Games.
In the meantime, I would also recommend that you avoiding downloading the DLCs until this issue is resolved.
It would also be beneficial to submit Bug Report, the steps to do this can be found here.
Just as an update, I have recently purchased a Quest 3. Installed Beat Saber last night -- and having the exact same issue.
And absolutely nothing I've done helps. No idea why others are able to get around this problem while nothing works for me at all, but it's quite frustrating given how much money I've spent on all of the DLCs.
Update: I finally managed to get this working normally, so far. For anyone else having the same issue, this is what I did, in the order that I did it.
1] Logged out of and uninstalled the meta app on my phone.
2] Uninstalled Beat Saber.
3] Reinstalled the meta app on my phone. Logged in.
4] Visited secure.oculus.com/my/cloud-backup and deleted all of the data for Beat Saber.
5] Restarted my goggles.
6] Reinstalled Beat Saber -- did not launch it.
7] Deleted the app data for Beat Saber on the goggles.
8] Restarted the goggles again.
9] Finally launched Beat Saber.
As a test, I downloaded one DLC, played it a bit, then quit and restarted the goggles. When I launched Beat Saber again after that, it loaded just fine. Did the same thing with a couple more DLCs, and so far, so good.
So I guess there was some corrupted data that got saved as part of the app data, and it kept getting reinstalled even with a factory reset to the goggles. I had to do a complete purge. Hope this helps saves someone the same trouble.
Warning: Doing the above erases settings, stats, and progress. You'll essentially be starting over.
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