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Quest 2 Boot Loop

Saiule
Honored Guest

Boots to initial setup, input WiFi, watch intro video, update screen appears and then the device pops up a restart window and counts down from 10 to 1.
-Purchased yesterday and exchanged today, same issue on both.

-Manually shutdown.

-Allowed battery to die.

-Factory reset, multiple times.

-Tried the face sensor block/unblock.

Sometimes when it comes up from a restart it just restarts again with only the restart window appearing.

2 REPLIES 2

TheAntiSocializer
Meta Quest Support
Meta Quest Support

@Saiule I think at this point your best bet would be to reach out to the support team since you've done about everything. 

 

You could also connect via link cable to the Oculus Home PC app to see if that does anything.

Sometimes it's okay to be a little Bing Chilling

Kernfest
Honored Guest

I have the same problem. I also tried everything you say.

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