Showing results for 
Search instead for 
Did you mean: 

Quest 2 Boot Loop

Honored Guest

Boots to initial setup, input WiFi, watch intro video, update screen appears and then the device pops up a restart window and counts down from 10 to 1.
-Purchased yesterday and exchanged today, same issue on both.

-Manually shutdown.

-Allowed battery to die.

-Factory reset, multiple times.

-Tried the face sensor block/unblock.

Sometimes when it comes up from a restart it just restarts again with only the restart window appearing.


Meta Quest Support
Meta Quest Support

@Saiule I think at this point your best bet would be to reach out to the support team since you've done about everything. 


You could also connect via link cable to the Oculus Home PC app to see if that does anything.

Sometimes it's okay to be a little Bing Chilling

Honored Guest

I have the same problem. I also tried everything you say.

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?