I'm getting pretty desperate here, so I really hope you can help me.
My Quest 2 won't connect via cable. Period.
I tried a bunch of different cables, tried factory resetting, restarting, reinstalling - everything. It doesn't work.
So whenever I plug the cable into the headset, it plays a tune, the controllers vibrate, it starts charging, but it won't find any connection in Link. Windows doesn't see any Occulus or Meta device in Device Manager either.
Air Link works flawlessly, but I need to connect via cable.
Fun fact: if I do a factory reset while the headset is connected via a type-c cable, right after the reset the link actually DOES WORK, but only for a few seconds. Then it goes into the eternal searching for computer again.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
