Quest 2 Casting to PC stopped working. "Something went wrong"

[MagentaInpu]

I’ve searched through older posts, Reddit, and everything I could find on Google, but nothing seems to work. Based on other posts in the forum, it seems like nobody has ever found a solution to this problem.

I’m a streamer, and I got a Quest 2 to stream some standalone games and PCVR games to Twitch. To do this, I need the casting feature to work on my PC browser. It works perfectly on other computers, phones, tablets, and even on the TV browser, but it won’t work on my main streaming PC.

Every time I try to cast, I get the message:

Something went wrong. Try refreshing the page and casting from your headset again.

Here’s what I’ve tried so far:

• Changing Quest account – didn’t work
• Factory reset – didn’t help
• Changing internet – didn’t work
• Router reset – didn’t work
• No firewall enabled
• Tested the connection on both public and private networks – neither worked
• Everything is on the same Wi-Fi network
• Tried using both Chrome and Edge – same problem

I really need to solve this. I can cast to the PC using Sidequest or the Air Receiver app, but neither of those capture my microphone.

[MetaQuestSupport]

Thank you for taking the time to try several troubleshooting methods. 

You've stated that you are able to cast to your phone and TVs, therefore, this could be an indication that the problem is with your laptop. 

[ZEUSquest]

Is there a way to trace or debug the connection?

[MetaQuestSupport]

In order to investigate this further, we are going to have to pass you over to our wonderful Customer Support team where one of our lovely colleagues will be able to assist you. 

Would you mind sending us a private message so we can gather some additional information? 

We hope to hear from you soon!

[MetaQuestSupport]

Hey there @ZEUSquest, we're just following up to see if you are still experiencing issues with casting to your PC.

If so, please send us a PM so we can investigate this further for you. 

Hope to hear from you soon!

[NomadZiggies]

I’m having the same problem. Two of my laptops work, but two don’t. 

[MetaQuestSupport]

Hey there @NomadZiggies, we're upset to hear you are also experiencing an issue with device casting. 

Could you please send us a private message so we can look into this for you. To do so, please go to our profile or click here.

We look forward to hearing from you soon!

[ZEUSquest]

I wish there was a way to capture logs from the headset and browser…

[MetaQuestSupport]

Hey there @ZEUSquest, please send us a private message so we can take a look into this further for you.

We hope to hear from you soon!

[MetaQuestSupport]

Hey again @ZEUSquest, we're just checking in to see if you're still experiencing issues with casting to your PC.

If so, please send us a PM so we can gather some more information.

Hope to hear from you soon!

[Dorofino]

Same issue here!!

I have been trying for weeks!