07-25-202412:38 PM - last edited on 07-25-202401:26 PM by FunkyTanuki
I just started getting this error message today after purchasing my headset less than 2 weeks ago, error persists even if I restart the device. There is no option for this type of issue on the support page so how do I reach Meta Support regarding this issue?
Hey there, @shayneflett! We know how important it is to have a functioning fan, so we would like to take a closer look into this together. We'll need to gather some sensitive information, so we ask that you contact us privately. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
We noticed that we haven't heard back from you yet. If you still need help with this, please let us know though a private message. We're more than happy to continue looking into the matter together!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
