07-25-202412:38 PM - last edited on 07-25-202401:26 PM by FunkyTanuki
I just started getting this error message today after purchasing my headset less than 2 weeks ago, error persists even if I restart the device. There is no option for this type of issue on the support page so how do I reach Meta Support regarding this issue?
Hey there, @shayneflett! We know how important it is to have a functioning fan, so we would like to take a closer look into this together. We'll need to gather some sensitive information, so we ask that you contact us privately. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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We noticed that we haven't heard back from you yet. If you still need help with this, please let us know though a private message. We're more than happy to continue looking into the matter together!
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