05-11-2024 04:40 AM
so I bought a battery strap for my Q2 yesterday, and I noticed that it not only was empty but also in oculus packaging, so I am a bit worries about the status of my battery strap considering that as far as I know leaving a battery device empty for months on end is not really good for the battery.
is there a way to check when it was made based on the serial number or whatever?
that would be kinda useful, as if this thing is very old and therefore the battery weak, that'd be bad.
05-11-2024 10:44 AM
Hey there, @My1! We understand there are concerns about how old the battery you received is, as you're concerned it may have degraded over time. We'd love to look into these concerns together. In order to look up your device and warranty information, we will need you to reach out to us through a private message.
Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We look forward to hearing from you!