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Quest 2 Headset front bracket includes a bar or pin. My pin broke.

RichStearns
Honored Guest

Hi.  I can't find any help on the Meta site for my Quest 2.  The headset has what they call a front bracket.  The bracket includes a horizontal pin or bar that the upper strap slips through to fasten the head strap to the headset.  The bar or pin (about 1.5 inches long) on my Quest 2 has broken.  Has anyone experienced this and does anyone know of a fix?  Thanks for any help.  Rich

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey there RichStearns! It seems like you're facing some difficulties with the front bracket of your Quest 2. We truly care about our customers' comfort while using their headset. To assist you better, we kindly request you to send us a private message with some details. We'll be more than happy to investigate this matter for you. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there RichStearns! It seems like you're facing some difficulties with the front bracket of your Quest 2. We truly care about our customers' comfort while using their headset. To assist you better, we kindly request you to send us a private message with some details. We'll be more than happy to investigate this matter for you. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey @RichStearns! We got your PM, and will assist you there! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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