03-11-2025 06:10 AM
I’ve got this weird issue that started lately in my quest 2. Main account seems fine. When I log into the second account, sometimes it loads fine and other times it gets stuck at the guardian. When it does load up fine, if I play a game or two and come back to the main Meta screen, things start to get weird. It’s almost like it’s partially loaded the main account settings and not the second one. Even the avatar switches. I’ve removed the second account and reloaded it, reconnected to my router / internet, even did a factory reset of the Oculus, but problem seems to still exist. After the factory reset, it seems like MAYBE it’s a bit more stable, but definitely not right. Has been fine up to a few weeks ago. Not sure what else I can try. Open to suggestions.
03-20-2025 09:15 PM
I am having the same issues over here. I gave my quest 2 to my partner after a buddy bought me a quest 3. We're currently trying to play games together but anytime they leave the game it partially loads into my profile, and she's saying it loads my meta character t-posing and she can move around my environment that I chose. Meta, if there are any answers, it would be greatly appreciated.
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