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Quest 2 Left Controller blinking white and not connecting

AlikeNorbika
Explorer

My left controller out of nowhere started disconnecting and reconnecting while playing. This has happened to me before, so i thought a restart on the quest would fix it, like last time. This time it didn't connect again after restarting the quest. From there on, my left controller never connected again and just started flashing white. But, the battery precentage still displays on the quest, and it seems to be paired. Any help would be appreciated, thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

AlikeNorbika
Explorer

Got it mostly working, likely it needs repairing to be fully fixed. But here's some stuff that helped:

- Cleaning the tracking cameras on the quest
- Taking battery out of controller overnight, putting it back in the morning (helped the most)

The controller still has tracking issues, but it like fixes itself after a bit.

View solution in original post

3 REPLIES 3

AlikeNorbika
Explorer

Also, in the mobile app, the left controller doesn't display the battery and the firmware version. But pairing was successful.

MetaQuestSupport
Community Manager
Community Manager

Hey there, @AlikeNorbika 

 

We can see you are having a pairing issue with your Quest 2 controller and we would love to resolve this for you to get you back into the Metaverse.

 

Please send us a private message so we can investigate this further with you.

To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

AlikeNorbika
Explorer

Got it mostly working, likely it needs repairing to be fully fixed. But here's some stuff that helped:

- Cleaning the tracking cameras on the quest
- Taking battery out of controller overnight, putting it back in the morning (helped the most)

The controller still has tracking issues, but it like fixes itself after a bit.

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