Quest 2 Link and Airlink making laptop hard crash

[Lettis]

I've been having an issue with Quest Link for the past year. It makes my laptop crash and restart. This has more or less made me stop playing VR altogether. I mostly just play VRChat now to hangout with friends. I can play in desktop mode indefinitely and not crash at all. As soon as I get into VR the crashing happens at random intervals. I've monitored temps and that isn't the issue.

Specs: MSI Delta 15

Windows 10 11

AMD Radeon RX 6700M

32GB DDR4 3200

AMD Ryzen 7 5800H

I've tried just about everything I can possibly think of. 

I've tried all of my usb ports.

I've tried multiple graphics drivers. (Currently on 23.9.1)

I even tried multiple versions of the bios for this laptop. I'm currently running the latest one.

I changed the encoder from H.264 to H.265 with the debug tool.

I've tried different usb-c cables... I tried Airlink to rule out any cable, and usb A/C port issues.

I haven't tried updating to Windows 11 since I don't see how it would change anything.

I don't know if this is just an AMD issue cuz I never had any issues when I had my RTX 2060.

I'm really grateful for any help anyone can provide.

Edit: I updated to Windows 11 as a last ditch effort to see if that would fix my issue, but it didn't.

Windows had a .net framework udpate, but that didn't fix anything.

[MetaQuestSupport]

Hey there, @Lettis. Thank you for reaching out. We noticed you're having trouble getting PC VR to run without crashing. We know how important it is to get your experience running on PC again, and we want to offer a helping hand!

It appears as though you've done quite a lot of troubleshooting already, so it looks like we need to start digging deep. Please go ahead and reach out to us in a private message so we can assist further. In order to PM us, all you need to do is select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember that you must be signed in to the community first to send us a private message. We look forward to hearing from you.