10-28-2023 07:46 AM
When I go to connect my Quest 2 via quest link i just get 3 dots continuously and nothing else. It has worked in the past but since a software update on my quest 2 it hasn't worked since.
I have tried:
Logging out an in to apps.
Removing and reinstalling Oculus app on my desktop (including in safe mode and checking other files removed).
Enabled developer mode on the mobile app.
Tried different usb 3 cables.
Making sure PTC is turned off.
Updating GPU driver (GeForce 3060).
Factory resetting Quest 2.
Does this happen every time a new update comes out??
10-31-2023 07:36 AM
Yeah I have the same issues
11-09-2023 06:03 PM
Hey @gryphiz! We were scrolling on by and saw that you were having issues with your Quest 2 link cable not working properly. This is not the experience we want for our users and want to ensure we get to the root of the issue, so we would be more than happy to delve into this deeper for you.
Just so that we ensure we are helping you to the best of our ability, we do have some clarifying questions:
We do hope to hear back from you and to working together on this!
11-10-2023 06:18 PM
Hey Hey! Just checking in on you to see how things were going with your issue regarding your Quest link. We want to ensure you get the assistance you need, and let you know we are still here if you need us.
If you are still receiving issues, please respond to the previously posted questions and we will be more than happy to assist you!
11-11-2023 03:12 AM
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