cancel
Showing results for 
Search instead for 
Did you mean: 

Quest 2 Meta button not working. Can I remap it?

jade.jade.jade
Explorer

Oculus button doesn't work at all, anywhere. I tried to repair the controller, but, I have no oculus button to repair it, so is there any way to change the buttons i use to pair?

 

Also, the oculus button not working is a hardware issue.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @jade.jade.jade! We know how important it is to have two working controllers, and we'd like to look into this issue with your broken Oculus button. Let's work together to explore our options!
 

There is an option to re-map the controller, but that may not work for all buttons and situations. You can customize the button mapping on your Touch controllers to any layout you prefer by going to Accessibility in Settings and selecting Mobility, then Re-map Controllers. You can give it a try if you'd like. 

 

Otherwise, our best option would likely be to try and get the controller button functional again. We recommend:

  • Clean the controller.
    • Compressed air can be used to remove any debris inside the controller.
  • Remove unsupported third-party accessories that may affect button movement or controller detection. 
    • For example, controller covers, controller attachments, etc.
  • Remove the battery from the controller for 30 seconds. Try a new battery.

If these steps don't do the trick, we'd like you to contact us through PM so we can see what other options we may have. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello again, @jade.jade.jade! We noticed that we haven't heard back from you yet. If you still need help with anything, please reach out with the instructions we sent in our last post. Otherwise, we hope you have a great week!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?