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Quest 2 Multiplayer apps not working

Juni_6
Honored Guest

Basically ever since the start of august I haven’t been able to use my quest 2 properly as it’s developed some strange behaviour. Firstly I haven’t been able to connect to wifi in the headset but only through settings on the phone app, this problem is more of nitpick I’ve noticed recently.But most importantly along with this internet connection problem I haven’t been able to play any multiplayer games at all.

I cant play beat saber, onward, hyper dash, ghosts of tabour, vrchat etc (also I brought ghosts at around the time i was having this problem which is not good as I basically have a game I haven’t been able to play because of a fault thats not mine). And all of these games either have me infinitely loading to a server or i get a server error.

And funnily enough i can still install games, look at leaderboards, buy apps etc but i cant use a very integral feature which many vr users mostly brought a vr for. Why cant i play multiplayer?! I’ve updated my firmware, reinstalled every one of those apps, factory reset 3-4 times and several reboots, ive disconnected and rebooted my wifi router and yet despite doing everything advised for errors like this i still cant play multiplayer. And no I haven’t been banned from multiplayer I would have been told.

The only thing right now i can do is wait for more firmware updates and hope it resolves my problem. But right now i have a defective headset that i dont even think i have warranty for, and I’ve only owned my quest 2 for a year, this really isn’t good on metas part.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey hey, @Juni_6! We just wanted to pop by to lend a hand with this multiplayer issue you are having. So that we can look into this further for you, go ahead and shoot us a PM! This can be done by selecting our name to get to our profile page or by clicking here. You will then click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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