Hey there, @888ace888. We were in the area and happened to see that you are needing some help with your Quest 2 not connecting to your PC. We would be delighted to assist in returning you back to PCVR. Firstly, can you answer the questions below so we can figure out where the blight may be stemming from?
Is your headset working in standalone mode?
You mentioned when to use PCVR you use the cable method. Have you tried different cables, and if so, does that remedy the issue?
Instead of using Quest Link, have you attempted to use Air Link (no cable required)? If you need help, you can visit hereto see how to properly set up Air Link.
Have you recently upgraded or installed a new firewall or security system on your PC?
We hope to hear from you soon, and we look forward to working with you!
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Hey there, @888ace888. How is it going? We were just circling back to see if you still needed our assistance with your Quest 2 not being recognized by your computer. If you do, when you get back to us, can you please provide the answers to our questions above? We hope you enjoy the rest of your day!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there, @avensis18! Are you experiencing issues with a Quest 2 that isn't able to connect to the Oculus PC application? If so, we're more than happy to investigate this together. We ask that you provide the answers to the questions that we asked in our initial post on this thread. With that, we can begin to investigate further. We look forward to hearing back from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hello again, @avensis18! We just wanted to check in and make sure everything is going okay. If you still need help with this, please let us know. We are happy to continue helping however we can!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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