Hi , so the problem is when I press all the way down trigger button on the right controller it doesn't register it in the vr ( it shows that I pressed it about half way in the vr home menu ) . This creates problems for various games as it doesn't allow me to shoot in some games cause i didn't press it all the way down ( even though I did ). Left controller is working fine. This annoys me because I have to do everything with my left hand now ( Have to click menus in games with left hand , have to shoot with my left hand etc..)
Everything else with right controller is working good ( tracking , all the other buttons )
I have tried replacing the batteries but to no avail.
SOLUTION:
So guys I have finally fixed it! I had a hardware problem with controller and since my quest 2 is out of warranty I tried to fix it myself.
Before you go, please check if your warranty is still valid, if it is just replace the controller in their store.
I've managed to fix my issue with right trigger by tinkering with the magnet a bit and placing it in the right place! Now instead of the 0.60 it goes up to 0.90 when I press it and now all my games register click when I press the right trigger.
Quick note: You can check if its problem with the magnet when you download Oculus Monitor app from Kojack, press and hold trigger button and move your controller up and down, if the values for the trigger change , then magnet is moving inside your controller and that's not ok , it should be hold firm in place.
The magnet that I'm talking about measures how hard you press your trigger button so if it's moving around in your controller it can't measure properly.
Hey there, @Raultor18! We see that you are reaching out because you are experiencing some issues with one or more controller. We certainly understand how disappointing something like that can be and how it can really effect your overall experience, so we'd like to help you get this issue sorted out as quickly as possible! In order to gain a little clarity on our end and prevent us from rehashing any troubleshooting steps that you may have tried on your own, can you please tell us a little more of what you are experiencing and the steps you have already tried.
We look forward to hearing back from you and working together in order to get any issues you are having resolved!
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same problem, right controller, the top trigger doesn't register full press when button is being pushed the whole way down, i have all the tools to repair on the controller's hardware, but how would i fix this problem directly, someone told me to clean out the inside of the controller, the odd thing is that its commonly the right controller, so it might be a factory defect, rather than a software issue
Hiya @Fur7010, having a controller not function as intended is not the experience we want for our users. We know that the right controller is preventing you from playing your games, and we understand how important it is for you to have a functioning product, and be able to play in the amazing world of VR flawlessly. So that you can get back to playing in VR with your right controller, we will do all that we can to assist you!
We highly suggest against removing or opening any other part aside from the battery bay lid, as this could affect your warranty. Also, to rule out some factors, can you please check the following for us:
Remove the batteries for 10-15 minutes and place in brand new batteries (this will reset the firmware).
Hey there, @AliAljanabi. We definitely understand how concerning it would be for the trigger on one of your controllers to stop working properly. We see that you sent us a PM so we'll get back to you over there. Talk to you soon!
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