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Quest 2 Right Controller disconnected and flashes white light when pressing buttons.

Cachis916
Honored Guest

Please help! My right controller suddenly disconnected and flashes white when I press any button the controller to try to wake it up. I’ve tried all the following. Replacing the battery, removing the battery for a minute then restarting the oculus and last I did a factory reset. Nothing has worked!!!

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi @Cachis916. We understand how controller issues can put a damper on your virtual reality experience. We are happy to assist. If you can try to unpair and pair the controller to the headset. If, after doing so, you are still having issues, we would need to gather some sensitive information from you. To do so, we would need to ask you to send us a private message. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. Talk soon!

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MetaQuestSupport
Community Manager
Community Manager

We have received your PM and will continue assisting through there. Have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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