cancel
Showing results for 
Search instead for 
Did you mean: 

Quest 2 SteamVR freezing both Cable and Airlink..... but responding on PC monitor

MullacgeM
Honored Guest

After a week of troubleshooting I'm turning to the forums for answers.

Picked up my Quest 2 last week and have been trying to pair it with SteamVR but I'm constantly met with freezing in the headset after a couple of seconds. Freezing always looks the same, image infront of me frozen and when I look around its all black and glitchy, behind me is the image in front, upside down frozen. The interesting thing here is the SteamVR VR view is working fine, it shows everthing loading in and even my controllers tracking. 

I've also tried the Quest 2 on a friends PC with no issues, SteamVR booted up fine and games worked instantly. 

Troubleshooting i've tried.... 

Fresh windows install back to windows 10, updated drivers for chipset and Bios, disabled game overlays, updated graphics drivers, tried a second cable (cable test alwasy hits 3.2+ Mbps), tried multiple usb ports, tried airlink on 5ghz with ethernet connection on a high-end new wifi 6 router, factory reset quest 2 and fresh installed oculus PC program, tried Beta versions of SteamVR and PTC on Quest 2, Messed with resolution settings for the quest and my monitor. 

PC is no slouch either... MSI Suprim RTX3080, Ryzen 5 5600x, 32gb 3200Mhz RAM, Windows 10, 1tb SSD

Anyone else had similar issues and fixed them? I'm losing hope 

TL:DR - Quest 2 steamvr works on friend's PC, freezing on mine with link and airlink, tried almost everthing...

1 REPLY 1

The_1st_Dark_Lord_Morgoth
Retired Support

Hey there, @MullacgeM! Are you having this issue when you are trying to connect to the Oculus app on both PCs as well? If you're not, and you're also able to connect to Steam VR on your friend's PC but not yours, the issue may be on Steam's side.

Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?