04-29-2024 09:19 AM
I recently bought quest 2 and i'm trying to connect it with steam link and a message "computer not found" keeps popping up each time. Yes, enable remote play is turned on from steam settings.
PC Specs - RX 6600 Ryzen 5 5600x
Computer is connected by ethernet cable. Any ideas?
04-30-2024 10:54 AM
Hello there, blueberries0! We see you are having difficulties connecting to Steam Link, and it looks like you are getting error messages too. We understand how this can delay an amazing VR experience, so we will be more than happy to look into this for you. Before we continue with this matter, please read the following requirements to use the Steam Link:
Minimum Requirements
- A computer running Steam and SteamVR
- Supported OS: Windows 10 or newer
- Computer GPUs: NVIDIA (GTX970 or better)
- Wireless Router: 5GHz Channel, Wi-Fi 5
- Headset: Meta Quest 2, 3, or Pro
Recommended
- Computer Processor: Intel Core i5-4590/AMD FX 8350 equivalent or better
- Computer Memory: 16 GB RAM
- Computer GPUs: NVIDIA (RTX 2070 or better)
- Network: Broadband Internet connection
- Wireless Router: Wi-Fi 6 or Wi-Fi 6E
- Computer using a wired network connection
If you are meeting the minimum or recommended requirements and you are still getting this error message, please do not hesitate to reach out to us again, and we will be happy to continue to help you further. We can't wait to hear from you soon!
05-01-2024 10:59 AM
Hey @Anonymous. We are just reaching back out seeing if you still need any further assistance.