08-06-2024 02:34 PM - last edited on 08-07-2024 08:30 PM by LaserDisk
Hi,
For the last few days, I have been unable to play VRChat on my Quest 2. I have tried so many methods listed here on the forums and on various reddit pages and nothing has helped. When i try playing the game, i am greeted by "oculus platform error during user proof check timeout during fetching DSAT" my only option is to force quit the game from here.
I am using a Quest 2 Headset, Standalone VR. Headset is up to date on the newest OS version 51062550068500150. I have performed a factory reset on my device both through the headset itself and via the phone app. I have uninstalled and reinstalled the game multiple times. I have cleared the app cache data. My wifi connection is listed as Excellent Signal Strength with 5ghz wifi type 6, which is my home wifi. I have also tried using my mobile hotspot. This is the only game that presents any issue. I have even tried to just let the app sit on the error screen, incase there is a chance it loads past it, but even after 30 minutes of this there is nothing. I have played multiple other online games with friends in VR Standalone the last few days with zero issues.
As of now, with literal hours of trying everything i have found online, i am unable to play this game.
Turn on headset > Click VRChat > Game shows loading screen > Error Code
I never even make it as far as a "log in" screen. After the error code presents itself, the only action i can do is force close the app and try again. Which never works.
08-07-2024 10:45 PM
Im having the same issue, most answers/fixes i gotten are; power off and hold power and volume until your at the andrioid screen and hold again until its at meta and its games, or restart your router.
08-07-2024 11:36 PM
Hey there @SerDino!
We would love to hear more about this issue and see if we are able to lend a hand in finding a resolution. Would you mind sliding into our PM's so that we can dig deeper into the problem?
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We hope to hear from you soon!
08-07-2024 11:58 PM
Yeah, I've literally tried everything posted as a "solution" on here and reddit. The error code just keeps coming. I sent a support ticket to VRChat as well but havent gotten any replies from their support team or their forums
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