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Quest 2 charging but not linking with pc

colton.morales.9
Honored Guest

Hello I noticed 4 days ago that my cable that I always use for linking started to charge my headset but not link my quest 2, no notification about "Would you like to link" so I searched up tips but didn't help , I factory reset my headset but didn't help . Note: my cable has a USB 3.0 and its 3rd party, do I need a USB c to USB c. also I repaired the app uninstall it and install it, turn on USB debugging of and on developer in desktop app and public test channel on and off didn't help. So can somebody help or give me tips.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there @colton.morales.9! It seems like you're experiencing some difficulty connecting your Quest 2 to your PC. We're here to help you out. We noticed that you're using a third-party cable. We suggest using a Meta-approved cable to ensure proper functionality. Let's start fresh by checking if your PC meets the requirements outlined in this article. If it does, we can move on to some troubleshooting steps. We're excited to assist you further!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there @colton.morales.9! We were just checking in to see if you still needed help! Let us know if you have any questions.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!