07-23-202401:34 AM - last edited on 07-25-202411:55 AM by BlueberrieSmoothie
I have a quest 2 and it was saying I had a limited connection to my internet and I have good wifi so I factory reset it and I tryed logging back into my acc I remember the password but when I go the settings devices and connect new device it does not work please if you have any answers tell me
Hello there, @jusssme!We can look into this together and get you back into VR as soon as possible. We see this happened after the factory reset, and so we can look into this further, we would need some more details. If you could provide the error that is encountered when attempting to sign back into the account, this can help in our investigation.
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Hey there, @NomadsAnIsland! Thanks for providing some additional steps that have worked. We appreciate your added insight on this, and have a great day!
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