11-30-2022 09:11 AM
The thumbstick on my left controller has been drifting and has also been unresponsive when I press it down, which means I am unable to sprint, has anyone else had this problem? Is there a viable solution?
11-30-2022 01:29 PM - edited 11-30-2022 02:25 PM
Assuning you can't claim another controller under warranty, it's feasible to strip the faulty controller down and replace the joystick module, using components and tools from AliExpress.
11-30-2022 04:40 PM
how do I check warranty/undergo the replacement process?
11-30-2022 07:27 PM
Log a call with support
12-02-2022 11:16 AM
Hey @Spoonyspoon7!
Looks like you're having some issues with joystick drift, we know how pesky those can be - let's fix that!
If you continue having issues after giving those steps a try, please submit a ticket to our Support Team and we'll look into this further!