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Quest 2 controller tracking gets stuck

Lys0049
Honored Guest

My left and right controller get stuck in the air somtimes and i have to violently shake my hands to get it to move were i have my hand, it can still perform every actions

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey @Lys0049. It can definitely shift your gaming experience when your controllers aren't working properly. We want to help you resolve the issue your experiencing. If you can answer these questions for us, this will allow us to get a better look at the issue and offer you the best solution. 

 

  • Has your play area changed recently?
  • Have you tried different play spaces?
  • Has the tracking worked properly before?
  • Are you using third-party accessories or covers with your device?
  • Are you experiencing this issue with both controllers?
  • When does this issue occur? Does it happen only in certain games? Does it happen in the Home environment or in menus?

 

We're looking forward to your response. Hope to hear from you soon. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi there, @Lys0049! We're checking back in to see if you still need assistance with your controllers getting stuck in VR. If so, please don't hesitate to let us know and be sure to share those requested details from our last post for reference. We'll always be happy to hear from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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