12-12-2024 01:12 PM
I have a really annoying issue with my controllers for the quest 2. Every time I enter a game my controllers stop tracking,it's completely fine when it's on the home screen or menu but when I enter a game it just stops working. I have reset my controllers,un-pair then re-paired l, changed batteries, EVERYTHING and I don't get it! I just wanna play on my vr but it's stopping me... I'm about to lose it bc I went to turn off my vr on the power options then my tracking went and I'm stuck on that screen I can't go off it.
12-12-2024 01:45 PM
@CinbuVR this is a well-known issue introduced with a recent update. there are many posts and threads here on the subject where a factory reset may be the fix.
12-12-2024 03:38 PM
Do you know any fixes rather than that it's just way too long of a process 😭
12-14-2024 10:49 AM
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