Both of my controllers will constantly not be able to be tracked or have any buttons work. They are connected and have a full battery but still nothing works. I've also tried reseting my headset and I am not sure what to do because I have tried every possible thing. If anyone knows what I can do to fix this please help me out.
Hello @TigerShark.5682. We see you are having similar issues as your peer. We would like to know if you could give us a little bit more detail and try any troubleshooting as given above. We will be happy to assist you further after we hear back from you. We appreciate your time and await hearing from you.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there @TigerShark.5682. Thank you so much for the follow up and explaining how you managed to resolve this. We're glad you're able to back back to enjoying your Quest 2! If you have additional questions or challenges, please let us know.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
