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Quest 2 discharges when plugged in and in use.

bootfloppy
Honored Guest

(yes i know about an already existing post, and i have already contacted meta support but got no proper answer.)

I've had my Quest 2 for ~3 years at this point, and for around 1 year, it used to not discharge in use.

But for around 2 years at this point, it discharges when in use (i mainly use my quest 2 for oculus link / steamvr link.)

Quest 2 charges when in standby (but on), but when the screens are on and in use, then the battery depletes slowly.

 

I have only used my Quest 2 for:

  • Oculus Link
  • Roblox
  • YouTubeVR
  • SteamVR
  • VRChat (quest native)
  • Beat Saber

 

What i'm talking about is that, my quest 2 discharges when in use after one of the software updates in around 2021-2022

 

TLDR: quest 2 dies when in use and charging, used to not do that before.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there, @bootfloppy! We definitely want to make sure you're getting the most out of your VR gaming experience, so we'd love to help with charging your headset! In order for us to get a better idea of this situation, let's start by clarifying the following points:  
 

  • Are you using the headset while it's charging?
  • Do you have an Elite Strap with battery on your headset or another set-up?
  • About how long are you able to game on your headset before the battery runs out? 
  • What cable are you using to charge your headset? Are you charging from a PC?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello, hello, @bootfloppy! Get back to us if you still need assistance with fully charging your headset. We'll always be glad to hear from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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