I have not used my Oculus Quest 2 since July, nearly 5 months ago, because of a left controller issue. Well, I made an attempt to use the headset today and it will not turn on at all. I've confirmed that the battery is fully charged by placing the headset in my charging cradle. The light glows green instead of orange, indicating a fully charged headset. However, I've also noticed that the indicator light next to the power button no longer illuminates during the charging process. I even snapped on my battery pack to see if that would allow the headset to power up. Even though the battery pack was also fully charged, the headset still would not turn on. I should also add that my Meta Quest app says that my device is disconnected. But how and why is this the case? I've never manually disconnected the two or requested that Meta disconnect them. The headset settings option is grayed out in the app, so how am I suppose to reconnect them by myself?
I am NOT interested in doing a factory reset and losing all of the progress for my games. So please, don't even suggest that. It's not an acceptable option for me. My Quest 2 has been stored in a safe, dry place with no extreme temperatures. So what in the world is going on? Is this Meta's way of trying to force users into buying one of the much more expensive upgraded versions? I can't afford that at this time! But if Meta wants me to have one so badly, you are welcome to gift one to me. Otherwise, I need this issue fixed promptly, please. Thank you.
