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Quest 2 has crackly sound inside headset

dedankreaper
Honored Guest

added context to situation, upon using my Quest Link for my PC, the issue began, even after unplugging everything. here's a video that shows the sound it makes. once it makes the sound, the graphics within the headset start to jumble up a bit. it showed up today and i don't know what to do to fix it. i recently purchased it off of Marketplace and the warranty is expired.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @dedankreaper! We definitely want for you to be able to enjoy your time in VR without running into issues! For what you are experiencing, we would recommend first going through a headset reboot, and then re-testing things. If the issues continue, go ahead and back up your personal files and app progress, then go through a factory reset.

 

Hopefully that gets everything back to normal for you! Please let us know if there is anything else we can help out with.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey, we wanted to check back in here to see if you needed any further assistance! Please don't hesitate to hit us up!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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