06-18-2024 11:42 AM
added context to situation, upon using my Quest Link for my PC, the issue began, even after unplugging everything. here's a video that shows the sound it makes. once it makes the sound, the graphics within the headset start to jumble up a bit. it showed up today and i don't know what to do to fix it. i recently purchased it off of Marketplace and the warranty is expired.
06-19-2024 01:30 PM
Hey there, @dedankreaper! We definitely want for you to be able to enjoy your time in VR without running into issues! For what you are experiencing, we would recommend first going through a headset reboot, and then re-testing things. If the issues continue, go ahead and back up your personal files and app progress, then go through a factory reset.
Hopefully that gets everything back to normal for you! Please let us know if there is anything else we can help out with.
06-20-2024 01:43 PM
Hey, we wanted to check back in here to see if you needed any further assistance! Please don't hesitate to hit us up!