06-18-2024 11:42 AM
added context to situation, upon using my Quest Link for my PC, the issue began, even after unplugging everything. here's a video that shows the sound it makes. once it makes the sound, the graphics within the headset start to jumble up a bit. it showed up today and i don't know what to do to fix it. i recently purchased it off of Marketplace and the warranty is expired.
06-19-2024 01:30 PM
Hey there, @dedankreaper! We definitely want for you to be able to enjoy your time in VR without running into issues! For what you are experiencing, we would recommend first going through a headset reboot, and then re-testing things. If the issues continue, go ahead and back up your personal files and app progress, then go through a factory reset.
Hopefully that gets everything back to normal for you! Please let us know if there is anything else we can help out with.
06-20-2024 01:43 PM
Hey, we wanted to check back in here to see if you needed any further assistance! Please don't hesitate to hit us up!
Please note that we will be upgrading the community on July 9, 2025. The community will be down for a few hours while we perform this upgrade. For more information, please see Community Upgrade & Downtime