07-27-202404:35 PM - last edited on 07-27-202405:16 PM by FunkyTanuki
Last year in December I paired my quest with my phone and it worked. After that I got a new phone and tired to pair the headset to that and it didn’t work so I factory reset it and tried pairing again but each time I put in the pairing code it says it can’t connect. I have tried all the recommended troubleshoot options but nothings working and I tried connecting with a different phone and it still didn’t work so at this point idk what to do and I need help
Hi @Silver_fox02. Thank you for letting us know about your pairing issues after getting a new phone. Not to worry, we are happy to assist you. Since you have exhausted troubleshooting, we ask that you send us a private message. There, we can gather personal information and see what options we have to proceed with. To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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Hi again, @Silver_fox02. Are you still in need of our assistance? We look forward to continuing to help you get things resolved. Send us that private message or let us know if things have been resolved. Thanks.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
