Quest 2 keeps Changing Room Scale

[MasonatorGator55]

Hello

For the past week, my meta quest 2 headset has been automatically changing the player/floor height and sometimes the play area wall boundaries. It usually does this when I first turn on the headset during and after I redraw my boundaries and it also does it in games or in the operating system.

The cameras are clean, the controllers have fully charged batteries (they are rechargeable batteries), and my play area has good lighting (Window opened and light on). I have this same issue in multiple different play areas big and small and there are no things other than my charging cable in the play area.  The only thing I can thing of is the RGB on my PC is messing with the cameras, but like I said in the beginning of this post, this has just started happening and I have always had the PC on while using VR.

Is there a way I can manually set my height to never change and disable the walls from showing because this is the only solution I can think of.

[MetaQuestSupport · Accepted solution]

Hey there @MasonatorGator55,

Do you have any other reflective surfaces in the area that could be affecting tracking?

It might also help to try clearing your guardian history:

1. Presson your right Touch controller to pull up your universal menu.
2. Hover over the clock on the left side of the universal menu. When Quick Settings appears, select it to open the Quick Settings panel.
3. SelectSettings in the top right corner.
4. SelectGuardian from the left menu.
5. Select Clear Guardian History.

[MetaQuestSupport]

Hey again! 

Just checking back in with you to see if you tried clearing your guardian history?

[MasonatorGator55]

Thanks for the response.

I do have a glass computer case in front of my play area. Would this need to be covered? As for clearing guardian history, I will try this and let you know.

[MetaQuestSupport]

It could be worth a shot, it's generally a good idea to try and keep your play area free of any reflective surfaces.

[MetaQuestSupport]

Hey there, 

Just checking in with you - did you try clearing your guardian history?

[MasonatorGator55]

Yes, For me it was called "clear boundary and space scan history" and after clearing that and creating a new space, it does not change the floor height or boundary. Thanks this worked.

[MetaQuestSupport]

That's great! Glad to hear you were able to fix this. We hope you're able to have lots of fun with your Quest 2 now.