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Quest 2 left controller connected but not working

sundun_2525
Honored Guest

I haven't used my quest 2 in a while but when i turned it on the left controller didn't work but the right one worked completely. I have tried looking everywhere and nothing worked and buying a new controller is the last thing i want to do

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there! Thanks for reaching out regarding your controller issue.

 

We recommend removing any unsupported third-party accessories that may affect power, battery fit, or controller detection. For example, rechargeable grips, controller covers, etc. and replacing the controller battery with a fresh one.

 

If the issue still persists, we recommend reaching out to us privately so we can request a few more details. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi there!

 

We're just touching base with you as we've not received any update on your left controller. We're assuming, everything's alright at your end and your issue has been resolved. If you still need assistance on this however (such as trouble sending us a private message, etc.), please don't hesitate to get back to us not only for this but also issues related to Meta products and services.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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