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Quest 2 left controller faint light

apperr
Honored Guest

Whenever I put my battery in and tap buttons I get a very faint light for a couple moments till it doesn't even show up. I've tried every solution I could find aluminum, different batteries ect, and still faint light and then dies out. Although my right controller works perfectly fine. I need help!

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there! We see that you're experiencing problems with your left controller. You mentioned that your controller appears to have a faint light before continuing to die on you even after changing the batteries multiple times, so we would love to look into this further because we understand how this could have ruined a fantastic VR experience. Please shoot us a PM to look more into this so we can get you back to playing your games as usual. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

We can't wait to hear from you soon! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello, hello! We haven't forgotten about you, and we wanted to follow up with you to see if you still require assistance regarding your controller issue.

We will patiently be waiting on your message via PM. We can't wait to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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