09-27-202406:23 AM - last edited on 09-27-202406:26 AM by MetaMetalMonke
Hi,
I haven't used my Quest 2 headset for about 2 weeks and after coming back to it my left controller fails to power on. I have changed the batteries, made sure all hardware is updated, run a power cycle, everything that the FAQs have said to do to fix this issue and nothing works. When I click the menu button, the LED doesn't flash. Along with when I hold the menu and Y button down together. How can I fix this?
Hey @Nealism, we understand you're having issues with powering on the left controller of your Meta Quest 2 and it could frustrating especially if you have made a brand new purchase.
We intend to look into this matter for you in detail, therefore we suggest you to send us a private message so that we ca gather further details about the same.
Next, click "Send a Message" to privately message us!
Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
