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Quest 2 link cable connection freezing after a few seconds

TennoAntenno
Honored Guest

I have recently received a new unofficial link cable because my previous one was too short. When I tried the new cable, it only worked for a few seconds but then it freezes and then I have to reconnect it for it to work again. I have tried the cable on my brother's PC, and the cable worked fine. The previous cable worked on my PC too so I don't know why the new one only works on my brother's and not mine. I suspect that my computer is disabling the cable because it's drawing too much power, but I'm pretty sure I have set my computer to not disable USB connections

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey @TennoAntenno. We see you are having issues with an unofficial link cable not working as expected when trying to use it with your device. We know how this may be hindering your game play. If you're using your own USB cable for Quest Link, please make sure that your cable meets the following requirements: For more information, check out our Link cable requirements. While we are here at Meta Store Support, we provide support for Meta Quest products and services only. We are unable to help you directly with your unofficial cable issue. If you have further concerns or questions, feel free to reach back out.

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