09-10-2022 01:26 PM
So I just bought this $80 fiber optic USB type C to USB type C because my last one stopped opening quest link. I plugged it in with the oculus app running on my pc and there's absolutely no connection whatsoever. No green circle next to my device in the devices tab, nothing. I saw that it was charging my quest but no prompt ever came up that said "Do you want this device to access your files on your PC?" like it would usually do with my old link cable. Also take note that my old link cable was a USB type C to USB type A.
Any help?
09-20-2022 12:45 PM
@OfficialSalad Hmm, okay this could just be a cable thing also. There might be one more thing I can provide on here that they haven't yet.
Could you try a clean install of Oculus Home with these steps:
if that doesn't seem to do much for you either, you might want to get your logs and reach out to the support team:
09-23-2022 09:07 AM
I’ll try that but only if this new cable I bought doesn’t work
09-23-2022 10:46 AM
Sounds good, and please get back to us if you need more help. Thanks!
09-24-2022 10:57 AM
Hey there! Do you still need our help with this? If so, let us know. Thanks!
09-27-2022 03:26 PM
Good news! This new one I bought works completely fine.
09-27-2022 03:38 PM
Woo! That's good news indeed!
Let us know if you ever need a hand again! 😎