That is unless I go into USB update mode and leave it there. So this seems to be a software issue, which means I might have to factory reset. However, I would like to find an alternative solution to this problem. Does anyone know of a way to fix this? I already tried discharging the entire battery and then recharging the Quest 2, but that didn't work.
Yep. Bugged at v34. I ALWAYS completely power off the Quest 2 when charging. I always come back to a:
Elite Strap: 100%
Quest 2: 55%
Basically.. the Elite Strap cannot charge the Quest 2 past 55% (ish.. sometimes it is as high as 57%). Been using it successfully until a recent update. Getting ready to abandon VR.
Please advise if factory reset helped resolve the issue this long after. You mentioned three times.. how about now, 7 months after your post? I'd rather not factory reset as I've done a lot with Sidequest to get it all just right. However, it might be that I have to..
I had to stop plugging my Quest 2 into the computer to charge. It flat out hasn't charged for the last 2 or 3 version updates if it's plugged into the computer. Which is mildly annoying since I've been using wired Link to play Elite Dangerous in VR a lot lately. Air Link seems a bit too unstable right now for playing games. It keeps dropping wifi connection.
Lo, a quest! I seek the threads of my future in the seeds of the past.
Hey @jcm2582, great question! the next best suggestion we could provide, @ThePixelCowboy has taken before we could ask.
You could test out a factory reset with the following steps:
Factory reset your headset:
Turn off your headset.
Hold the power and volume down (-) button on your headset down simultaneously until the boot screen loads on your headset.
Use the volume buttons on your headset to highlight Factory reset and press the power button.
Use the volume buttons on your headset to highlight Yes and press the power button.
Performing a factory reset will delete all headset content, and in-game data, to be started up as if brand new. Purchases previously made will still be linked to your Oculus account.
In regards to your in-game data. We do have an Oculus Cloud which developers can choose to opt-in and out of anytime. The developers can also choose exactly what they would like to be uploaded to the Cloud.
To find which of your downloaded apps are supported by Cloud Backup, as well as the last backup time and backup size:
Go to Oculus.com on a computer.
Click your profile picture in the top right.
If you don’t see your profile picture, you can either make the window larger, or click the character icon in the top right to sign in.
Click Devices.
From the left menu, click Cloud Backup.
Use the search field to filter for any specific application, or scroll through the table to view which of your applications have Cloud Backup enabled.
Let us know if that does anything for you! 🙂
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