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Quest 2 not connecting to wifi

lack6984
Honored Guest

When I try to connect, it doesn't do anything visually, no error shown or even loading. When I go into recent connections, however, is says that it can't connect now, please try again later, and I've been trying for an hour now. I've restarted the headset and router, I've tried a different connection (hotspot) and I've been double and triple checking I have the wifi and password correct.  I am at my wits end, and any help will be appreciated 

1 ACCEPTED SOLUTION

Accepted Solutions

Yeah, sorry, forgot to mark this as answered i waited like 5 hours and then restarted it. For whatever reason that worked instead of when I restarted it after it started

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3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey there, @lack6984. We definitely want to make sure you're able to get connected to your local Wi-Fi network, so we'd love to help take a further look to get you back to enjoying VR.

To continue troubleshooting your network and your device further, we would like to gather the following details:

 

  • When you tried the hotspot did you get a error message?
  • If using a dual-band router, let's make sure the 5GHz is being used.
  • What is the current software version of the VR headset?

Once you've answered the questions above we will be able to see what troubleshooting steps best work for your issue. Hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Yeah, sorry, forgot to mark this as answered i waited like 5 hours and then restarted it. For whatever reason that worked instead of when I restarted it after it started

No problem @lack6984! We are just happy you were able to get connected to Wi-Fi. If you have anymore questions or concerns please reach out and we will be happy to help. Have a wonderful day! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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