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Quest 2 not working with acer nitro 5 an517-41-r48y

Caeleni
Level 2

Hi everybody!
just bought this very nice laptop(ryzen 7,rtx 3060),equipped it with 32gb of ram only to find that it doesn't work with the quest 2 
both with cable or air link,the result is the same: the 3 loading dots stay there forever

sometimes i get the general error message,mostly not

it worked with my old desktop(ryzen 5 and an old r9 380x) but obviously was really slow and full of glitches

does anyone solved this issue?

what's the point of having the quest 2 if i cannot connect it to a latest generation laptop....

11 REPLIES 11

Hey there, we know how frustrating it can be when connections don't go smoothly! Worry not, if you still need assistance go ahead and open a support ticket with us here and if you would please include the log files when opening the ticket. We'd be happy to help out with this issue!

gilb66
Level 2

Installed latest drivers from nvidia and had the same problem. But then installed latest drivers from AMD (adrenaline) and it works now.