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Quest 2 proximity sensor not working

pigttt
Honored Guest

My quest 2 has a broken proximity sensor ive tried everything but nothing worked but i was still able to turn the sensor off in sidequest becouse i when i turned on the headset i had a few seconds before the headset went to sleep and i was able to connect to sidequest in that time but now i dont even get the few seconds and it instantly goes into sleep mode so i cant even accept the prompt to let the headset connect to sidequest on my laptop so now i dont know what to do can someone please help me?

2 REPLIES 2

oculusness
Consultant

@pigttt  you can also disable the proximity sensor using the meta quest developer hub app. You'll need to creat a developer account and ensure you have the meta ADB drivers installed on your PC

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META OCULUS QUEST 2 PROXIMITY SENSOR + INNER FACE COVER | eBay

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR

MetaQuestSupport
Community Manager
Community Manager

Hey!

 

We can see that you are having issues with the proximity sensor on your Quest 2.

 

Can we ask that you contact us directly via private message so that we can look into this for you?

 

To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport

Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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