Suddenly, the Meta Quest 2 thinks the joystick on the right controller is pushed to the left but in reality, it is centered. I can move the joystick around and see my avatar's thumb move slightly up and towards the center but never down or to the right past center. When trying to recalibrate the joystick in the device/controller menu, it doesn't register me moving it around enough to continue with the calibration. Is there anything else that can be done to recalibrate the joystick?
It sounds like the joystick module has gone wrong. If still under warranty, log a support ticket to have it replaced. If not, Google "Quest stick drift" for a variety of cleaning and replacement options, the difficulty of which is directly in proportion to the long-term effectiveness.
Oh no, @GhostKat101! We don't like to hear you are having issues with your Quest 2 controller. We know issues like this are not ideal and how important it is for our customers to have a smooth, seamless experience when playing standalone VR. We want to help you get this resolved, and there are a few steps we would like for you to perform to resolve this issue. Can you please attempt the following?
You can also use compressed air to remove any debris inside the controller
Remove any unsupported third-party accessories that may affect thumbstick motion or controller detection (such as controller covers, controller attachments, etc.)
Remove the battery from the controller for at least 30 seconds
Unpair and pair again the controller to the headset
Recalibrate your controller joystick range and deadzone
Please let us know if these troubleshooting steps work for you. We are eager to help you resolve this issue.
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Hey again, @GhostKat101! We haven't heard back from you about this issue and wanted to check in and see if the trouble seems to be resolved, or if you were still having issues with your joystick. Just let us know when you are able, and if you are still having some troubles we'll be glad to assist you! Happy holidays!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I contacted tech support since the controller is only 5 months old and they're going to repair or replace it.
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