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Quest 2 set up ,one working controller.

zaitgaist
Honored Guest

Hello I have an issue, the thing is, I recently reset my headset but I only have one quest 2 controller and now I can't get past the initial setup screen does everyone have a workaround for this or do I definitely need 2 fully functioning controllers the set my headset up . 

5 REPLIES 5

user_901925786032222
Expert Consultant

I don't belive it's possible. Two controllers are needed for setup.

Hello there, @zaitgaist! We see you only have one controller to set up your headset. As our friend has mentioned, we will need both controllers to set up your headset for Meta Quest 2, while Meta Quest Pro and Meta Quest 3 have other options to set up a headset. We understand that this may not be the answer you were looking for, but we hope we were able to clarify your question. Remember, you can always reach out to us if you come across any other question. We will be more than happy to answer to the best of our abilities!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello again! We wanted to follow up with you to determine if the information we provided you was able to clarify any of your questions or if there is anything else we can help you with. If so, don't hesitate to reach out to us again, and we will be happy to assist you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey I need to replace my controllers can you help me with that?

Hey @julian.83534,

 

We hope you are well and getting ready for a relaxing weekend. If you want to replace your controller, please send us a private message, so that we can get some general account information and do the replacement procedure.

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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