03-07-2024 05:07 PM - last edited on 08-15-2024 09:57 AM by NolaBaby
Hello I have an issue, the thing is, I recently reset my headset but I only have one quest 2 controller and now I can't get past the initial setup screen does everyone have a workaround for this or do I definitely need 2 fully functioning controllers the set my headset up .
03-08-2024 12:05 AM
I don't belive it's possible. Two controllers are needed for setup.
03-10-2024 01:33 PM
Hello there, @zaitgaist! We see you only have one controller to set up your headset. As our friend has mentioned, we will need both controllers to set up your headset for Meta Quest 2, while Meta Quest Pro and Meta Quest 3 have other options to set up a headset. We understand that this may not be the answer you were looking for, but we hope we were able to clarify your question. Remember, you can always reach out to us if you come across any other question. We will be more than happy to answer to the best of our abilities!
03-11-2024 02:19 PM
Hello again! We wanted to follow up with you to determine if the information we provided you was able to clarify any of your questions or if there is anything else we can help you with. If so, don't hesitate to reach out to us again, and we will be happy to assist you!
08-15-2024 03:29 AM
Hey I need to replace my controllers can you help me with that?
08-15-2024 10:07 AM
Hey @julian.83534,
We hope you are well and getting ready for a relaxing weekend. If you want to replace your controller, please send us a private message, so that we can get some general account information and do the replacement procedure.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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