I got my vr few years ago but my left controller started drifting some time ago and I have tried the deadzone thing and tried cleaning the joystick with some electronic cleaning thing and unpairing and pairing the controller. The joystick drift goes all the way to the right side so the deadzone doesn't work and cleaning it works but it comes back in few minutes. Is there anything else to try or do I need to buy a new controller.
Greetings @c3k4! Thank you for bringing this to our attention. We do have some troubleshooting steps we would like to offer to you. If by any chance this does not resolve your issue, allow us to check the status of your warranty for other options we can provide. With that being said, please try the following steps to resolve the joystick drifting issue.
Remove unsupported third-party accessories that may affect thumbstick motion or controller detection. For example, controller covers, controller attachments, etc.
Remove the battery from the controller for 30 seconds. Try a new battery.
Hey @c3k4! We just wanted to follow up with you on the issues you were having Quest 2 stick drift. Were you still experiencing these issues? Hope to talk to you soon! Have a great day!
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Hey again, @c3k4! We appreciate you letting us know that you're experiencing issues with controller drift, and we're eager to help you figure out what's going on. We would like to troubleshoot with you, so we kindly ask that you perform the following:
Remove the batteries from your controller for 30 seconds. Put the batteries back in and power your controllers on.
Recalibrate your controllers:
From your headset, select Settings.
Select Devices then select Controllers.
Under Thumbstick range and deadzone, select the thumbstick you're having an issue with.
Follow the on-screen instructions to recalibrate the thumbstick deadzones.
Note: When your controllers are turning on, make sure the thumbsticks are resting in their neutral position.
Please perform the trouble shooting steps above and let us know if they prove to be successful. We're looking forward to your response!
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Hi again @c3k4! Thank you for providing us with those updates. We want to get to the bottom of this drift issue with your Quest 2, so you can continue enjoying those fun games and apps! In order to do so, please reach out to us in a PM and we will be happy to dig deeper into this issue! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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